Code of Conduct
Code of Conduct

As Microsoft's global consumer content publisher, MSN is dedicated to delivering ethically responsible content. The following six commitments have been written by our editors from around the world with MSN's audience in mind.

1. Commitment to truth
  • MSN will ensure editorial content upholds the journalistic commitment to truth, accuracy, fairness and freedom from bias, offering users balanced content. Opinion will be clearly labeled and differentiated from factual content. MSN will respect users from all backgrounds and perspectives.

2. Commitment to transparency
  • MSN users can expect transparency and openness in editorial and business practices, the best identification of information sources in stories possible and explicit identification of advertising-supported content. MSN will clearly identify the creators and sources of its published content. MSN is accountable and will always try to flag and correct factual mistakes quickly.

3. Commitment to integrity
  • MSN, and all staff, will operate with professional publishing integrity, respecting users and offering fair coverage. It will disclose gifts or privileges from sources, partners or others who might seek to gain influence over editorial output. In the many countries where it operates it will try to respect local sensitivities, laws and cultures.

4. Commitment to independence
  • While MSN is owned by Microsoft, its portals, content and commercial policies will represent independent judgment. It will resist undue political or commercial pressures, internal or external and offer a forum for free debate.

5. Commitment to privacy
  • MSN will protect user privacy and personal data

6. Commitment to quality
  • MSN listens to its users who can expect a dedication to the highest quality in content services and advertising. It will use reliable, effective and innovative technologies to deliver compelling experiences and will respond to feedback.

  • If you have any questions or concerns about the content on MSN India, please contact our Grievance Officer at indiaGOMSN@microsoft.com | +91 – 80 – 6658 6868